FAQ

FAQ

FAQ2025-08-14T16:04:25+00:00

Frequently Asked Questions

From session details to payment options, here’s what you need to know before getting started.

Ready to Book?
New Clients
Returning Clients

Who We Support

  • Individuals seeking trauma-informed care
  • Families navigating grief or disconnection
  • First responders and their loved ones
  • Organizations supporting mental wellness
  • First responders who feel like a “broken toy”, you are supported here.

  • People who feel “not worthy”, “not enough, you are supported here.

Ready to Book?
New Clients
Returning Clients

Who We Support

  • Individuals seeking trauma-informed care
  • Families navigating grief or disconnection
  • First responders and their loved ones
  • Organizations supporting mental wellness
  • People who feel “too much,” “too broken,” or “too tired”, you belong here
Is there a cost to the psychiatry consult?2025-08-08T18:39:59+00:00

Yes there is a cost, as the affiliation is through our services.

What kind of therapeutic approach do you provide?2025-11-10T17:08:22+00:00

Pending on our clients needs we provide:

  • Trauma Focused Cognitive Behavioural Therapy
  • Trauma Trained Therapy
  • Humanistic Approach
  • Integrative Approach
  • Interpersonal Approach
  • Internal Family Systems(IFS)
  • Empowering Motivational approach
  • Psychodynamic Therapy
  • Supportive Approach
  • Client-centred psychotherapy
  • Collaborative Approach
  • Exposure and response prevention
  • Collaborative Circle Of Care Planning
  • Peer Support
  • EMDR and Advanced EMDR Flash Technique (recommended or anyone with Dissociative Disorder or CPTSD)
  • Peer Support Group
Are you affiliated with any psychiatrists?2025-08-08T18:38:56+00:00

We are! We have collaborated with Psychotherapy Matters where our regular clients will have an opportunity to have one time psychiatry consult, where we all come together to ensure continuity to your circle of care.

Do you provide psychological assessments of any kind?2025-11-10T16:33:40+00:00

As we are scholarly trained in assessments we cannot execute a diagnostic assessment without a fully completed doctorate degree or being in collaboration with a registered psychologist or a nurse practitioner. We have hopes to be able to provide assessments in 2026.

Do you deal with WSIB?2025-08-08T18:38:14+00:00

Yes we do provide services for clients under WSIB, however it is to be noted that we do not provide a diagnostic assessment to WSIB, but rather a summary of how treatment is going with a written consent by our clients.

What is trauma recovery check in?2025-11-10T16:34:30+00:00

We have noticed that our regular clients may not require a full hour, therefore we offer 30 minute check-ins when needed. Fees are half of our full fee.

Are You Under Any Specific Insurances?2025-08-08T18:37:22+00:00

Therapists who are affiliated with Ontario College of Social Service Workers and Social Workers (OCSWSSW) do not require to be under Psychologists or Psychiatrists. However, we also understand that some insurances do not accept receipts from a few regulatory bodies. Please check your benefit/insurance package prior to booking for your first session.

Do You Have a Cancellation Policy?2025-08-08T18:37:01+00:00

We have a 48 hour cancellation policy. When cancelling a session under 48 hours of scheduled time/day with no explanation, a full session cost will be charged.

How Do I Qualify for Reduced Cost Therapy?2025-08-08T18:36:33+00:00

Anyone who is non-insured and/or low income background may qualify for reduced cost therapy. There are limited spots for 50 min counselling sessions.

What are the Fees for Therapy?2025-08-14T16:09:19+00:00

Individual Therapy is $190.00

Clinical Mental Health (General or EMDR Phase 1) Consultation is $180.00

Virtual check-in is $90.00

Starting January 2026 fees increase for the following:

  • Individual therapy – $200.00
  • Family therapy – $250.00
  • EMDR Therapy – $250.00
  • Clinical mental health consultations (General and EMDR) – $190.00
  • Virtual Check In: $100.00
What is the Preferred Method of Payment?2025-08-08T18:35:20+00:00

Cash, Cheque, or E-Transfers.

How Long are Sessions?2025-08-08T18:33:32+00:00

Sessions are typically 50 to 60 minutes in length.

Clinical Mental Health Consultation?2025-08-08T18:34:19+00:00

Prior to your initial visit, we will have you fill out our comprehensive assessment package. This provides us with an integrative look at the areas you are struggling with and determine how we can specifically help you. At the end of the consultation, we will provide you with a therapeutic proposal. It is to be noted, this is an non-diagnostic assessment.

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